Billing Overview

Concept

Overview

Billing workflows use information from clients, insurance, appointments/encounters, and services to support charging and reimbursement processes.

This article stays high level on purpose. Do not treat it as payer policy guidance.

When is it used?

Billing staff typically use FICE to:

Confirm a client has insurance on file
Review completed encounters or services
Prepare or review billing artifacts available in your configuration

Common prerequisites

Client demographics are complete
Primary insurance is recorded when applicable
Service and place of service are accurate
Clinical documentation status meets clinic requirements

Screenshot placeholderBilling overview workspace placeholderAdd image under docs/public/images/

Billing overview workspace placeholder

Primary Insurance
Encounter
Service
Place of Service

::: important Never include real claim identifiers, member IDs from production, or PHI in Help Center examples. :::