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How to Create a Client ​

Procedure

Overview ​

Create a client record before you schedule appointments or document clinical care for that person.

Before you start ​

  • You have permission to create clients
  • You have the client’s basic demographic information
  • You confirmed the client does not already exist (search first to avoid duplicates)

Steps ​

1. Open Clients ​

From the main navigation, select Clients.

Clients module in FICE navigation

2. Select New Client ​

Select New Client.

New Client button on the Clients list

3. Enter required information ​

Enter at least:

  • First name and last name (example: Jordan Lee)
  • Date of birth
  • Contact information as required by your clinic

Optional fields may include preferred name, pronouns, address, and emergency contact (TODO: confirm required field set for your clinic).

Create Client form with demographic fields

4. Review and save ​

  1. Check spelling and date of birth.
  2. Select Save.
  3. Confirm the client profile opens successfully.

TIP

After saving, add insurance if the visit will be billed to a payer. See Insurance.

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