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How to Create a Client

Procedure

Overview

Create a client record before you schedule appointments or document clinical care for that person.

Before you start

  • You have permission to create clients
  • You have the client’s basic demographic information
  • You confirmed the client does not already exist (search first to avoid duplicates)

Steps

1. Open Clients

From the main navigation, select Clients.

Clients module in FICE navigation

2. Select New Client

Select New Client.

New Client button on the Clients list

3. Enter required information

Enter at least:

  • First name and last name (example: Jordan Lee)
  • Date of birth
  • Contact information as required by your clinic

Optional fields may include preferred name, pronouns, address, and emergency contact (TODO: confirm required field set for your clinic).

Create Client form with demographic fields

4. Review and save

  1. Check spelling and date of birth.
  2. Select Save.
  3. Confirm the client profile opens successfully.

TIP

After saving, add insurance if the visit will be billed to a payer. See Insurance.

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