Introduction
ConceptOverview
FICE Medical is a healthcare practice application that helps clinics manage clients, appointments, clinical documentation, consents, insurance details, and administrative configuration in one place.
This Help Center explains how to use FICE. It does not provide medical advice, diagnosis guidance, or treatment recommendations.
Who is FICE for?
Typical users include:
- Front desk and scheduling staff
- Clinicians and clinical supervisors
- Billing and administrative staff
- Clinic administrators and managers
Your available features depend on your role and permissions.
How the Help Center is organized
Documentation is grouped by workflow area:
| Area | Purpose |
|---|---|
| Clients | Client records and profiles |
| Appointments | Scheduling and availability |
| Clinical | Encounters, notes, signatures, addendums |
| Insurance & Consents | Coverage and consent tracking |
| Billing | Billing-related workflows |
| Administration | Users, roles, and clinic settings |
Procedures vs concepts
- Procedure articles answer: How do I do this?
- Concept articles answer: What does this mean?
What this Help Center does not do
- It does not connect to your FICE clinic database
- It does not show real client or patient data
- It does not require FICE authentication
- It does not provide clinical decision support
Examples in articles use fictional names and data only (for example, “Jordan Lee”).